So the other day I was supposed to be going to my crochelizing (yes you read that right its a crochet-social) and I’d made tea late, Oona coloured on the settee with orange felt tip and I ended up calling my friend to say I couldn’t make it…and she said “You haven’t forgotten about tomorrow, have you?” and I said “What’s tomorrow?” and she told me it was my wedding anniversary!
I love my wonderful husband with all my heart but up until three days ago when we finally broke Oona we’d been getting 3 hours sleep a night for the past 15 months! So the answer to my lovely friend Esther’s question was “Yes I’d forgotten!”
So I decided, on the recommendation of another friend with allergies, to call The Village Hotel, Bury to book a table. You remember I’m allergic to everything? (quick recap: I’m allergic to wheat but Oona is allergic to eggs dairy and all the nightshades: potato, tomato, peppers, chilli, aubergine etc so as I breastfeed her I can’t eat those things) well as a result we’ve not been out for a meal for about 18 months! I called ahead, of course and spoke to Tina, the manager: I explained that it was our anniversary and we’d not been out together since I was pregnant (terrible morning sickness so food wasn’t a ‘night out’) and after listing everything I couldn’t eat I was expecting her to tell me that they couldn’t accommodate us but was surprised to find that actually she said they definitely could feed us and what’s more they would make sure we had a lovely evening!
We arrived at 8pm and Tina greeted us, then rather quickly we were seated and a friendly waiter came to our table to ask us for a drinks order. He dropped off some menus, brought me a Mojito and then returned for our order, as waiters do and I apologetically warned him I would need help ordering since there were many foods I couldn’t eat. He said he’d been told and I should order what I liked and they would adapt it! (seriously, how brilliant is that?!) So I ordered a roasted vegetable salad with humus followed by steak and mushrooms. The roasted veg was fine, they just omitted the nightshades and filled it out with veggies I could eat but the steak was supposed to come with chips and the sweet potato chips contained wheat…so I received a perfectly cooked medium steak with mushrooms and a side order of green veg and fragrant rice.
I was so touched! I know, I know, rice and steak aren’t a match made in heaven but someone thought so carefully about me! They cared that I would be hungry without some carbs on my plate, they sent a perfectly cooked steak and a beautifully presented side order of rice and some lovely green veg to compliment it! It was lovely!
We finished our main course and the waiter appeared again, this time to ask would we like a desert. We declined as there was unlikely to be anything gluten and dairy free on the menu and Paul joked that we could only usually have fruit salad and we could have that when we got home. We were finishing our drinks in our romantic corner when the waiter re-appeared carrying this:
I was overwhelmed. Seriously, the level of customer service and the thought that had gone into our meal at The Village Hotel was second to none! We were really taken aback. Usually if you ask about the ingredients in a cake or biscuit in a cafe or restaurant the member of staff looks at you like you’ve got two heads…we’d gone for a THREE course meal and they’d bent over backwards to ensure we could order and they didn’t make us feel like it was a bother. We’d forgotten our wedding anniversary because we are so involved with the children and day-to-day stuff that romance had gone out the window yet the staff at The Village Hotel cared enough that we managed to not only celebrate our anniversary, we also really enjoyed it and found romance in a quiet, candle-lit corner just for us! We managed to eat a meal that wouldn’t make Oona poorly and have a bit of time to ourselves.
We want to recommend the restaurant, but more importantly we want to thank them. From the bottom of our hearts.